Technology


  • A person using a laptop while holding a credit card.
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    PeopleImages via Getty Images
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    Sponsored by Marqeta

    Loyalty isn’t a program anymore. It’s a payment experience.

    Loyalty has evolved into a seamless payment experience. See how Marqeta leads the change.

    April 20, 2026
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    Permission granted by DataXstream
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    Sponsored by DataXstream

    Unified commerce: Why it’s the next evolution of retail

    The future of retail isn’t just AI; it’s AI that executes. Learn why unified commerce is the key.

    April 20, 2026
  • Trendline

    How retailers are thinking about in-store experience

    Complementary shop-in-shops, age-appropriate experiences and integrated technology are just a few ways retailers are reworking stores to suit shoppers.

    By Retail Dive staff
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    Getty Images
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    Sponsored by Sensormatic Solutions

    Smarter stores start behind the scenes

    AI technology has brought us closer than ever before to realizing the standard vision of “smart stores,” but the role it plays in that evolution isn’t what many picture.

    By Tony D’Onofrio, president of Sensormatic Solutions • April 20, 2026
  • Exterior of an Allbirds store in Washington, D.C.'s Georgetown neighborhood
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    Caroline Jansen/Retail Dive
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    Column

    The Weekly Closeout: Allbirds’ ‘AI-washing’ and Nike’s ongoing exec turnover

    The footwear retailer announced a pivot no one saw coming, while another leader walked out the door at the sportswear giant.

    By Retail Dive Staff • April 17, 2026
  • A Home Depot storefront with a blue sky and lawnmowers in front
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    Nate Delesline III/Retail Dive
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    Home Depot acquires warehouse tech firm to boost fulfillment strategy

    The deal follows a distribution center pilot with Simpl Automation, which resulted in faster pick speeds and fewer product touches.

    By Max Garland • April 17, 2026
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    Getty Images
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    Millennials, Gen Zers warm up to AI shopping tools

    While younger shoppers are open to using the technology, consumers overall are wary of surveillance pricing, per a new report. 

    By Tatiana Walk-Morris • April 16, 2026
  • CEO Michelle Gass wearing denim at Semafor World Economy event stage
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    Courtesy of Semafor
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    Levi’s CEO on AI, sticking to values

    Michelle Gass took the stage at the Semafor World Economy conference in Washington, D.C., to discuss the brand’s heritage and evolution.

    By April 15, 2026
  • David's Bridal debuts new Diamonds & Pearls concept
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    Courtesy of David's Bridal
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    David’s Bridal brings wedding shopping to ChatGPT, Copilot

    In addition to integrating its assortment with the chatbots, the bridal retailer will audit its inventory to make it more suitable for AI shopping experiences.

    By Tatiana Walk-Morris • April 14, 2026
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    Scott Olson via Getty Images
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    Dollar General’s media network rolls out AI store audio program

    The discount retailer is bringing the in-store media offering to about 6,000 locations through a new partnership with QSIC.

    By April 13, 2026
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    iStock / Mihailo Milovanovic

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    Sponsored by Rithum

    AI is changing how your shoppers feel about your brand

    AI is changing which products shoppers see first, before they ever reach your site.

    By Beth Chandler • April 13, 2026
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    Kevin Dietsch via Getty Images
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    Andy Jassy defends Amazon’s $200B AI investment in letter to shareholders

    The e-commerce giant’s CEO noted the dominance of brick-and-mortar retail despite decades of disruption, but sees that as a massive opportunity.

    By April 9, 2026
  • A person walks past a clothing store.
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    Daphne Howland/Retail Dive
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    How Abercrombie & Fitch uses geofencing for customer feedback

    The retailer can better understand why customers did not purchase an item after an in-store visit and then share those signals with store managers.

    By Kristen Doerer • April 9, 2026
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    Getty Images
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    Walmart alumni open POS test lab

    As retailers seek omnichannel sales solutions, a new vendor-neutral demonstration lab offers point-of-sale equipment evaluation.

    By Justin Bachman • April 9, 2026
  • A Foot Locker location in an enclosed mall.
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    Daphne Howland/Retail Dive
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    Foot Locker partners with DoorDash for on-demand delivery

    The deal is among the latest between a retailer and the delivery platform, which says over a third of its active monthly users shop retail and grocery categories.

    By Howard Ruben • April 8, 2026
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    Courtesy of Walmart
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    Inside Walmart’s creator-driven social commerce playbook

    The retail giant’s head of content, influencer and commerce shared its social principles and details about its Walmart Creator program.

    By Chris Kelly • April 7, 2026
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    BONNINSTUDIO/stock.adobe.com

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    Sponsored by Rokt

    As AI compresses the shopping journey, retail media faces a new pressure point

    As AI changes the path to purchase, retailers are turning to the transaction moment to drive performance. A new framework outlines how to capture that shift.

    April 6, 2026
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    Getty Images
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    Sponsored by Sensormatic Solutions

    What’s next for retail: Technology, transparency and total opportunity

    Smarter stores, seamless experiences, and AI-driven innovation are redefining retail. Are you ready to lead the way?

    By Tony D’Onofrio, president of Sensormatic Solutions • April 6, 2026
  • Instagram Reels as pictured on three smartphones
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    Courtesy of Instagram
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    ‘The era of link in bio is finally over’: Meta

    The company is testing product tagging for eligible creators on Instagram Reels across five markets.

    By April 3, 2026
  • A blue Amer Sports banner hangs on a building, with American flags blowing.
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    Permission granted by Amer Sports
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    Why Amer Sports is all in on IT modernization

    The parent company of Salomon and Arc’teryx will boost capital expenditures to $400 million amid ongoing infrastructure overhauls.

    By Makenzie Holland • April 2, 2026
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    Brandon Bell via Getty Images
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    Home Depot sets sights on AI with CTO appointment

    Franziska Bell will join the home improvement company to lead an AI-driven tech strategy that's focused on customer experience and operational efficiency.

    By Makenzie Holland • April 2, 2026
  • A massive lit-up sign with the tilted blue "Hasbro" logo and cartoon images looms over a dark room.
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    "Hasbro booth" by Gage Skidmore is licensed under CC BY-SA 2.0
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    Cyberattack hits Hasbro, impacting orders and shipping

    The major U.S. toymaker and entertainment company is still working to assess if company data was stolen in the attack.

    By David Jones • April 2, 2026
  • A Dollar Tree store with a large green and white sign above the entrance, located in a shopping center. The building has a beige exterior with green trim and large windows displaying promotional signs. Several parked cars are visible in the foreground, and a leafless tree stands on the left side of the image under a clear blue sky.
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    Alamy
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    Dollar Tree makes distribution, tech upgrades

    As part of its supply chain modernization efforts, the retailer is replacing its legacy systems with AI-powered platforms.

    By Kelly Stroh • April 1, 2026
  • Photo of the black exterior of a New Balance store
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    Permission granted by New Balance
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    New Balance partners with Kizik’s parent company for hands-free tech

    The licensing deal with HandsFree Labs will bring slip-in sneakers to New Balance customers by next year.

    By Howard Ruben • March 31, 2026
  • People walking in a mall near a Macy's department store at the holidays
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    Daphne Howland/Retail Dive
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    Macy’s introduces AI-powered shopping assistant

    After an initial dark launch, Ask Macy’s helps users discover brands and receive personalized product recommendations. 

    By March 31, 2026
  • Pamela Anderson poses on set for Aerie's "100% Aerie Real" campaign.
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    Courtesy of Aerie
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    How Aerie is pushing back against AI content with Pamela Anderson

    Chief marketer Stacey McCormick explains how the brand is spreading the word around its October pledge against using AI-generated bodies in its marketing.

    By Jessica Hammers • March 31, 2026